Portuguese Customer Support - Remote from Greece
- Coimbra
- Permanente
- Horário completo
- Be the primary point of contact for customer requests, representing JTI, one of the world’s most esteemed companies in the tobacco industry.
- Utilize phone calls, e-mails and chats in order to provide a seamless customer experience.
- Respond to inquiries about JTI’s products.
- Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner.
- Fluency in Portuguese – both in written and spoken language
- Intermediate English
- Work experience as a customer support/customer care representative will be considered an plus
- Highly developed communication skills
- A genuine problem-solving mentality and a deep sense of ownership
- Tech savviness and learning agility
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Fully remunerated training by certified instructors
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas