Junior Social Media Specialist

• Provide Social Media.
• Address customer concerns and provide effective solutions.
• Follow company guidelines to ensure high-quality service.
• Escalate complex issues when necessary.
• Maintain accurate records of customer interactions.

• Fluent in Spanish (written and spoken).
• Basic English skills for internal communication.
• Previous customer support experience is a plus but not required.
• Strong problem-solving skills and customer-oriented mindset.
• Availability to work in a 24/7 rotational shift system, including nights and weekends.
• EU citizenship or a valid work permit for Portugal.

Cross Border Talents