Car Rental Damage Analyst

• Training: On-site (up to 3 months)
• Post-training: Hybrid (3 days in-office, 2 days remote)

• Salary package up to €1400 gross (fixed salary + meal card + performance bonuses)
• Health insurance at discounted price
• Childcare allowance through Coverflex
• A friendly team
• Potential for relocation or international experience
• Opportunities for professional growth and development
• Managers that care about the well-fare of the employees and help them both professionally and personally

• Damage documentation – Accurately record all existing or new damages using photos and digital tools;
• Damage classification – Assess the severity of the damage (cosmetic vs. structural) to determine necessary actions;
• Customer interaction – Clearly explain any damage findings to clients in a professional manner;
• Cost analysis – Estimate repair costs and propose cost-effective solutions;
• Report management – Prepare regular incident reports for internal tracking and improvements;
• Compliance with regulations – Ensure procedures align with insurance and legal standards.

• Languages: fluency in Portuguese and English;
• Attention to detail – Crucial for spotting even minor damages on vehicles;
• Technical automotive knowledge – Basic understanding of vehicle mechanics and bodywork for accurate assessments;
• Communication skills – Ability to explain findings and procedures clearly to customers and colleagues;
• Organizational skills – Manage multiple inspections and reports efficiently;
• Time management – Quickly assess vehicles, especially during peak times;
• Computer literacy – Use of fleet management software, damage recording systems, and reporting tools;
• Conflict resolution – Handle disputes or disagreements with customers calmly and professionally;
• Teamwork – Collaborate with logistics, customer service, and maintenance departments.

Klass Wagen