Regional Sales Manager
Pandora
- Lisboa
- Permanente
- Horário completo
- Lead, inspire and develop your people to build committed and high-performing Store Managers and teams. Adapt leadership and coaching styles to accommodate the varying experience levels across; people management & development, selling, stock and operational excellence and visual merchandising
- Promote an inclusive and diverse culture in line with the Pandora Brand Values
- Champion a positive and flexible work culture, promoting continuous improvement and effective change
- Develop and invest in talent to create a robust internal talent pipeline and succession plan
- Recruit A-Class talent into your teams
- Successfully drive sales performance to achieve sales targets and store KPIs for the nominated territory
- Coach and lead Store Managers and teams to maximise sales & profitability and to deliver high standards of operational execution
- Lead and deliver 'best in class' customer experience, brand initiatives and operational standards across all stores
- Excellent execution of global VM standards, influenced by global market expertise
- Business partner closely with HR, Retail ops, Training and Merchandising in order to maximize potential in people, product and sales
- Partnering with the 'Sales Training' team to develop training programs to deliver business results
- Cultivate and maintain strong relationships with store teams
- Facilitate face-to-face training/workshops for store teams
- Ensure all Retail communications are shared timely and aligned with Group Communications standards
- Analysis of business performance, data and reporting to identify commercial opportunities, implement change and corrective actions where appropriate
- Understand industry standards and benchmarks and seek ideas to ensure Pandora is a market leader in service and operational standards
- Improve regional stock loss and accuracy
- Manage payroll in line with business expectations
- Provide product, customer and local market feedback to the wider business
- Extensive retail management experience within a global organisation and a proven track record of successfully delivering in a similar multi-site field management role (e.g. Multi-Site Manager, Area Manager, District Manager)
- Experience of running high profile region with a high turnover
- A customer centric and service focused team leader with a target driven and sales-focused mentality
- Excellent communicator, fluent in Portuguese and English (verbal and written) with strong collaboration and influencing skills
- An inspiring leader, coach and mentor with excellent people development skills
- A creative flair with experience in visual merchandising
- Proficient using Microsoft Office
- Availability to travel 80% of the time