Career Category Information SystemsJob DescriptionJoin our team at Amgen Capability Center Portugal, the #1 company in Best Workplaces™ (201–500 employees category) by the Great Place to Work Institute. With over 400 talented individuals from more than 40 nationalities, our Lisbon center thrives at the intersection of innovation, excellence, and inspiration. This is your opportunity to explore the future of healthcare through technology and digital innovation, supporting our mission To Serve Patients.Scrum Master, Commercial Data & AnalyticsAt Amgen, Technology isn’t just a support function—it’s a catalyst for discovery, transformation, and real-world impact. Here, your ideas fuel innovation that improves and saves lives of patients in dire need of our medicines. Are you ready to do meaningful work that matters?LIVEWHAT YOU WILL DOThe Scrum Master is a leader and coach who plays the scrum master role by facilitating team events, processes, and supporting teams in delivering value. The role involves facilitating communication and collaboration among teams that are geographically distributed, ensuring alignment with the program vision, managing risks and dependencies, and driving relentless improvement.Roles & Responsibilities:Lead and manage product delivery using agile frameworks and techniques. Align with Agile values such as prioritizing individuals and interactions over processes and tools.Lead and facilitate agile events including stand-ups, sprint & PI planning, reviews, retrospectives, demos and backlog refinement meetings to promote team collaboration.Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops.Collaborate with cross-functional teams to identify business requirements and develop solutions that meet customer needs.Work with Product Owners, Product and Solution Management, and stakeholders to ensure strategy and execution alignmentHelp the scrum teams achieve delivery acceleration focused on business outcomes by reaching higher levels of scrum maturityIdentify, escalate, and manage risks and dependencies across Teams / ART to ensure that they are addressed in a timely mannerCoordinate with Services and support to schedule resolution of issues with released productsFoster a culture of continuous improvement within the Teams / ART by leading retrospectives and encouraging innovationMonitor and report on the progress of the Team / ART, ensuring transparency and alignment with solution objectivesProvide guidance and support to RTEs, Scrum Masters, and Product Management teams to help them deliver value effectively and adhere to Agile best practicesWINWHAT WE EXPECT OF YOUBasic Qualifications and Experience:Doctorate Degree ORMaster’s degree with 4 - 6 years of experience in Computer Science, Business, Engineering, IT or related field ORBachelor’s degree with 6 - 8 years of experience in Computer Science, Business, Engineering, IT or related field ORDiploma with 10 - 12 years of experience in Computer Science, Business, Engineering, IT or related fieldMust-Have Skills:Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe)Prior experience with Agile project management tools, such as Jira, Confluence and Jira AlignExperience in guiding teams through Agile events and ensuring adherence to SAFe practices and behaviorsExcellent problem-solving skills and a passion for tackling complex challenges with dataCollaborative spirit and effective communication skills to work seamlessly in a cross-functional teamGood-to-Have Skills:Deep understanding of DevOps and Test Automation Processes in software deliveryWorkshop facilitation and training experienceStrong learning agility; ability to understand data and analytics processes that this role will play a leadership role onProfessional Certifications:Certified SAFe Scrum Master or similar (preferred)Certified SAFe RTE or similar (preferred)Soft Skills:Excellent people and project management skillsAbility to work collaboratively with cross-functional teamsAbility to manage multiple priorities successfullyTeam oriented with a focus on achieving team goalsTHRIVEWHAT YOU CAN EXPECT OF USAs we work to develop treatments that take care of others, we also care deeply for our teammates’ well-being and growth.Work That Matters – Build tech that accelerates scientific breakthroughs and helps patients worldwide.Modern Tech Stack – Cloud-first, automation-focused, AI-powered.Global Scale, Agile Mindset – Collaborate across continents while working in nimble, high-impact teams.Continuous Learning – Access to certifications, trainings, mentorship, and career mobility.Amgen Total Rewards Plan – Comprehensive benefits in healthcare, finance, and well-being.Flexibility – Hybrid work model with time split between our Lisbon office and remote work..
