Swedish-speaking Order Management Specialist to Lisbon

Nordic Jobs Worldwide

Lisboa
Permanente
Horário completo

Há 19 dias

Description:Swedish-speaking Order Management Specialist to beautiful Lisbon in Portugal!Do you speak Swedish and are you interested in working with customer contact in Lisbon? Then we have an opportunity for you!Our multicultural client is now looking for Swedish-speaking staff to join their customer support team. We are looking for someone who is service-minded and who is ready to go the extra mile for the customer. Our client has been rated as the best company to work for in Portugal, Lisbon seven times by the Great place to work Institute. Our client works with the largest and most respected brands globally, offering its clients service, technical support, customer acquisition, digital solutions, analytics, back office, and other specialized services to ensure consistently positive customer interactions. Our client is a company of 217,000 passionate employees working in 340 locations that offers outstanding customer experience from 74 countries in 265 different languages and dialects.As one of the world's largest private employers and as a global industry leader, their strategy is to attract and retain the best people and provide the best working environment to inspire their teams worldwide. They know that happy employees are more engaged and can create a better experience that drives higher customer satisfaction and growth. Their employees come from all corners of the world and therefore bring important experience and skills to the company. As a dynamic team, they are committed to the success of their partners and dedicated to providing an outstanding service for our customers at all times. Become a part of them and a multicultural environment.As an Order Management Specialist, you will work with the Swedish team to help and respond to customers' inquiries and problems with an empathetic customer service via phone, email and chat. The role also includes maintaining good customer relations through constant professional customer service and handling of questions and problems that the customer may face. The role also involves the use of the company's software.Your Profile

You are already a resident of Lisbon, and have all the documents to live and work in Portugal
Fluent in Swedish, written and oral. Good knowledge of English
Good computer skills
Good communication skills
Sympathetic and empathetic
Can work in teams and spread good team spirit
Is flexible and a fast learner
A minimum of 2 years of experience in phone support/call center environment is required!

BenefitsWorking for our client is a great opportunity for those who want to grow within a global company with large resources. They want to invest in you who have ambitions to have a successful career and therefore have the motivation to put in that little extra. There are great development opportunities and internal recruitment is very common. Our client is very careful to ensure that all employees are happy at work and that there is a good atmosphere between employees. They have weekly events for all staff. For example, it can be windsurfing, yoga lessons or a football tournament. In addition, they have weekly Friday beers on their roof terrace.Living and working in LisbonLisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city, and about 2.8 million in the entire metropolitan area. In Lisbon there are all sorts of things to do. It is a city that is close to the sea, can offer great shopping, nightlife and also has an incredible cultural heritage but many nice old buildings. On Portugal's "Riviera", west of Lisbon, lie the popular seaside resorts of Estoril and Cascais. Estoril is also home to Europe's largest casino. Lisbon offers, for much of the year, a pleasant climate and a brilliant weather. As a result, Lisbon and Portugal have become popular destinations for European travellers. The climate is what is called subtropical - Mediterranean climate, which means that there are mild winters and warm to hot summers. More and more Scandinavians have become interested in Portugal and many believe that Lisbon will become the new Barcelona. Lisbon has everything you could wish for. Sun, warmth, nightlife, relaxed lifestyle, shopping, culture, big city, parks and of course surfing.Nordic Jobs WorldwideNordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway and Denmark with companies from all over the world.Nordic Jobs Worldwide is the largest language recruiter in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta and Lisbon. We match the most exciting jobs with Nordic talents around the world. We have helped over 3000 people find their dream job with our 300+ partners in over 30 different countries.

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