Technical Support for Music Streaming Company (French Speaker)
Blu Selection
- Porto
- Permanente
- Horário completo
Your responsibilities and impact as a Technical Support Agent will be:
- Consulting for the purchase of music related products
- Assistance for customers through telephone, email, and live chat channels
- Offering expert technical support services;
- Guiding users in utilizing their products, including software installation and device synchronization
- Delivering efficient guidance and recommendations for purchasing products.
- A native level of French and a good level of English
- Enthusiasm about music and softwares
- Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative, and working proactively at a fast pace
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Lisbon for an international career and life experience
- Having a valid Portuguese work permit (required).
- Type of contract: yearly and renewable
- Working hours: full-time
- Salary conditions (*) - 2 options:
- Including free accommodation (shared flat, all bills included): 1040€ gross/month (based on level of experience)
- Excluding accommodation: 1240€ gross/month
- Reimbursement of your initial flight
- Airport pick up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help with paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Real career opportunities in different career paths