Accounts Receivable Clerk - German speaker
Teleperformance
- Lisboa
- Permanente
- Horário completo
- Process and apply incoming payments accurately to customer accounts and their transfer to general accounting;
- Check outstanding amounts and customer solvency, block and unblock orders following the manager's guidance;
- Reconcile payments received with outstanding invoices;
- Investigate and resolve discrepancies in a timely manner;
- Bank reconciliation and bank administration;
- Interact with customers to address billing inquiries and resolve outstanding issues;
- Provide excellent customer service while maintaining a professional and courteous demeanor;
- Collaborate with sales and customer service teams to ensure customer satisfaction;
- Monitor and manage overdue accounts;
- Implement effective collection strategies to minimize outstanding receivables;
- Collaborate with internal stakeholders to resolve payment issues and disputes;
- Prepare regular reports on accounts receivable status;
- Analyze data to identify trends and recommend process improvements;
- Contribute to month-end and year-end closing activities;
- Carry out legal, fiscal, and social monitoring;
- Support continuous improvement initiatives in finance processes.
- Education: bachelor's degree in finance, Accounting, or related field preferred;
- Experience: 2+ years of relevant experience in accounts receivable or finance;
- Language Skills: Proficiency in English; additional European languages are a plus;
- Technical Skills: Strong proficiency in Microsoft Excel and ERP systems;
- Communication Skills: Excellent verbal and written communication skills;
- Detail-oriented with a focus on accuracy;
- Proactive problem solver with a can-do attitude;
- Ability to work collaboratively in a team environment;
- Strong organizational and time-management skills.
- Life Insurance (28 months of salary of Company paid life insurance, costs are age banded and average annual cost for a 35-year-old employee is 110 euros);
- Health Insurance (employees with an Aon sponsored health plan that provides competitive coverage (50th percentile), 24/7 Doctor App, 2nd medical opinions, prescription, dental and vision coverage and more);
- Sick Leave (100% of pay for the first 3 days of a state paid leaves, would not apply for hospitalizations covered by the state from day 1, vacation and holidays and 25 days of vacation and the state mandated 13 public holiday.
- The contract will be signed directly with the client.