German speaking Social Media Client Advisor - work from home
Talingual
- Lisboa
- 1.133 € por més
- Permanente
- Horário completo
The role itself will be for a leading global Social Media company, where you will be dealing with online marketing and advertising campaigns for SMBs. Providing pre- and post- sale advice and support via phone, email and live chat to help them grow their business will be part of your responsibility. Your tasked to improve your client's online advertisement experience by solving issues in a timely manner, reporting bugs, guiding the users on the platform and helping them to use its tools and features in the correct way. You will be also first point of contact in regards to payment and billing issues.Requirements:
We are looking for candidates who have:
- Excellent communication skills both verbally and written in German and English
- Previous customer service experience
- Flexible
- Willingness to learn
- Interest in social media
- Competitive salary of up to 1,033 € gross per month (this does include also the holiday bonus and meal allowance) plus free accomodation (or 1,112€ gross p/m if you choose the option without accomodation)
- Full training provided
- 12 month contract (renewable/extendable if you love it!)
- 22 days holiday per year, Holiday and Christmas bonuses
- Career Progression
- And of course....the chance to work for one of the world's most successful communication companies in partnership with amazing global brands - it looks fantastic on your CV.