David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Hebrew speaking Politics & Government Assistant for Social Media for their Lisbon office.Position: Politics & Government Assistant for Social MediaLocation: Lisbon, PortugalEmployment type: Full-timeRemuneration: Base salaryDUTIES AND RESPONSIBILITIES:
Monitor advertisements, detect inappropriate links to identify and troubleshoot possible issues
Triage requests from the different entities
Communicate with government, political, and advocacy partners
Help to keep relevant content across the platforms
Provide high quality, yet emphatic responses via email, when required
Escalate and reroute the necessary matters and issues to departments in-charge
Deliver a positive attitude towards the brand
Maintain and update all job-related administrative forms
REQUIREMENTS:
Native/fluent in Hebrew (C1), both oral and written. Fluent in English (at least B2 level)
Eligible to work in EU or Portuguese residency status
Previous experience in Customer service roles will be considered as an advantage
Computer literate with the ability to adopt new knowledge quickly
Comfortable with reviewing content that may be deemed inappropriate without bias
Strong critical and contextual thinking skills
Ability to work in a fast-paced environment with high volumes and changing demands
Resourceful and stress resilient personality that can adapt and remain calm in all situations
Professional with strong work ethic
Ability to work independently, with minimal supervision, and as a part of the team
BENEFITS:
Excellent remuneration package based on experience, skills and performance
Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
