Spanish-speaking Technical Support Agent in Lisbon, Portugal
- Lisboa
- Permanente
- Horário completo
Our partner is a multinational outsourcing company that makes business easier for the world's most renowned brands by managing their customer support with utmost professionalism and customer orientation. Join a family of over 62,000 highly motivated colleagues across 170 locations and 49 countries. Seize the opportunity to become part of a multicultural team, a fast-paced environment, and a diverse pool of dedicated projects with some of the best B2C and B2B brands worldwide!What will you do?Provide Spanish-language technical support via phone, chat, and emailResolve customer issues and document all case informationEnsure customer satisfaction across all support channelsAssist with pre-sales, inquiries, and technical troubleshootingHandle customer escalations and follow documentation processesCollaborate with technicians and update ticketing systems in EnglishRepresent the company with a positive and professional approachCandidate profileNative-level Spanish (C2) and fluent in EnglishCustomer support or Technical support experience is an advantage, but not requiredExcellent communication skills to simplify complex topics * Patient, proactive, and team-orientedHighly confidential with sensitive informationEU passport or valid residence permitEmployer offersCompetitive salaryWork from Lisbon or PortoPrivate health insurance with dental plan (after 6 months)Career growth and international opportunitiesMulticultural work environment with colleagues from 15+ countriesModern Lisbon offices with employee discounts, events, and mobility optionsMultilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.