English Sales Advisor for Financial Software Company - Porto, Portugal
Foundever
- Porto
- Permanente
- Horário completo
Are you looking for a role that rewards you the more you put in?
So we have the perfect opportunity for you!Your future project: join our English Sales Customer Support team.Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform.As a sales advisor in this project, your daily responsibilities will include:
- Contact clients that are using the 3 month trial period quickbooks version through phone, ensuring the best quality service
- Engaging with the clients explaining them the advantages to have the paid version finishing the process of Sale
- Solve with precision and efficiency emerging issues that customers may face
- Perform corrections and optimize the customers technical knowledge
- Meet and exceed our service quality goals, compliance regulations and productivity targets
- Create amazing experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
- Native or proficient level of English (C2)
- Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Persuasive Skills
- Self-Motivating Skills
- Negotiation Skills
- Desire to learn and advance, be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to Porto, Portugal (hybrid work)
- Competitive wages
- Compelling Rewards Program (Our customer service agents regularly see commission payments of 250€ per month, but have already reached 3000€ in commission payments)
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture