Content Moderation in Spanish - Social Media (M/F/X)

Lisboa
Permanente
Horário completo

Há 2 dias

As a Content Moderator, you will guarantee products and services standards into the e-commerce platform. Your responsibilities include rational decision making with local market expertise as well as guaranteeing standards of quality while reviewing content.SkillsSkills required:

spanish C2 level

English B2 level

Have a strong moderation skills, verbal and written communication skills and rational decision making with local market expertise.

Have strong understanding of e-commerce.

Capable of coping with peaks in queue volumes during promotion seasons.

Have strong customer service skills, verbal and written communication skills and empathy, rational decision making.

ResponsibilitiesYour role:

Become and remain knowledgeable and passionate about leading e-commerce products and services standards.

Review contents within agreed latency Service Levels and standards of quality.

Capable of ensuring policy/legal compliance and safety of content uploaded to the platform.

Flexible to policy changes, shifting schedules while being dedicated to standard operating protocols.

Escalate issues to the company in accordance with its procedures.

Randstad

Candidate-se