Business Analyst – MS Dynamics 365 Commerce
Purpose Project Makers
- Lisboa
- Permanente
- Horário completo
- Act as a liaison between business and technical teams, ensuring alignment between business requirements and technological solutions.
- Gather, analyze, and map retail store and omnichannel processes, with a focus on Microsoft Dynamics 365 – Commerce.
- Document detailed functional and technical requirements related to POS systems, product management, pricing, promotions, etc.
- Oversee the full project lifecycle – from requirement gathering to functional delivery and validation.
- Support development teams in solution validation and coordinate User Acceptance Testing (UAT).
- Work closely with cross-functional and international teams to ensure a clear, business-aligned perspective throughout the project.
- Proven experience as a Business Analyst in MS Dynamics 365 – Commerce projects (mandatory).
- Strong functional knowledge of retail operations and store-level processes, including POS integration (required).
- Previous experience in the retail/consumer-facing sector (required).
- Excellent communication skills, with the ability to engage with both technical and business stakeholders.
- Solid background in requirements gathering, process mapping, and support for testing activities.
- Analytical, autonomous, and proactive mindset, with strong problem-solving skills.