Implementation Consultant - Professional Services
Salsify
- Portugal
- Permanente
- Horário completo
- Lead the technical consulting and configuration component of multiple concurrent time and materials projects
- Partner with Project Managers to deliver projects on time, within scope, and budget
- Develop a deep understanding of customers' existing business models and processes to implement Salsify in the most effective, efficient, and creative ways to ensure successful user adoption and overall long-term success with our products
- Work cross-functionally with Customer Success Managers, Project Managers, Account Managers, and other teams to ensure customers are set up to achieve established metrics/goals
- Drive a consistently positive experience with internal and external stakeholders by guiding and bringing others along
- Experience navigating the complexities large enterprise clients face when launching a new platform
- Passion for making customers successful and excited to work in a customer-centric environment
- Experience problem solving and can take different approaches to all sorts of challenges, whether they be technical, organizational, internal, customer, or personal
- Curiosity and willingness to learning with the ability to quickly grasp and make effective use of knowledge
- Thoughtfully communicates new concepts to diverse audiences and adapt to changing circumstances
- Confidence driving solutions to challenging customer or internal situations autonomously and understand when to raise risk and inform relevant stakeholders
- Proficiency integrating data source systems such as PIMs or ERPs with eCommerce platforms is a bonus