
Collections Specialist M/F (French)
- Lisboa
- 1.200 € por més
- Permanente
- Horário completo
- Fluency on Excel (advanced excel) and SAP;
- Language: French (minimum B2);
- Experience in cash-collection position, At least 2 years' experience in similar position.
- Experience within a shared service environment would be a plus);
- Good knowledge in finance.
- Manage client portfolio in a multinational environment;
- Ensure payment deadlines;
- Receiving customer complaints and forwarding them to the respective subsidiaries;
- Obtaining missing accounting information from clients - telephone and email;
- Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners;
- Properly record all complaints received either by phone or email;
- Follow-up on customer accounts;
- Identify solutions to the problems presented;
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