Are you fluent in German and residing in Portugal? Join a major European car rental company that helps customers across the continent plan their mobility. This remote opportunity offers job security, training, and a full benefits package. Perfect for detail-oriented communicators who thrive in a service-oriented environment.Key responsibilities:Manage incoming calls and emails from German-speaking customersProcess booking requests and modificationsClarify vehicle features, insurance details, and rental conditionsHandle invoicing questions and resolve payment issuesProvide technical or procedural support related to the booking systemEscalate unresolved problems when necessaryMaintain high-quality service and satisfaction metricsYour profile:German proficiency at C2 levelEU citizenship or active Manifestação de InteresseHigh school educationAbility to work independently in a remote environment14-month salary structure with additional monthly bonusesPaid training and onboardingPrepaid meal cardPrivate healthcare (free after 6 months)
