Dutch Speaking Customer Advisor Fully Remote in Portugal
Cross Border Talents
- Tomar, Santarém
- Permanente
- Horário completo
- Answer and handle cases and errands from our main queue, chat, and mail: You'll be responsible for addressing and resolving customer inquiries and requests received through various channels, including our main queue, chat platform, and email system.
- Handling questions from customers: You'll provide accurate and timely responses to customer questions, ensuring that their concerns are addressed and resolved to their satisfaction.
- Handling complaints: In the event of customer complaints, you'll listen attentively to their concerns, empathize with their situation, and work towards finding a suitable resolution, maintaining a positive and professional demeanor throughout the interaction.
- C1/C2 proficiency in Dutch
- B2 proficiency in English
- Attractive Salary: We offer competitive compensation packages that reflect your skills and experience, ensuring that your hard work is recognized and rewarded.
- Performance Bonus: In addition to your salary, you'll have the opportunity to earn performance bonuses based on your contributions and achievements, motivating you to excel in your role.
- Health and Life Insurance: Comprehensive coverage, reflecting our commitment to your well-being.
- Remote Work Option: Enjoy the flexibility of working remotely, allowing you to balance your professional and personal commitments more effectively.