Sales Development Representative (Inbound)

Lisboa
Permanente
Horário parcial

Há 1 dia

As a Sales Development Representative, you will be responsible for identifying and engaging with businesses that have the potential to become future customers or are already part of our client's ecosystem. Your mission is to support these businesses in overcoming challenges and achieving their goals. Collaborating with an industry-leading demand generation teams, you will connect with prospects who have shown interest through their marketing content, providing insights and meaningful conversations to demonstrate how the solutions can contribute to their success.*** Please note that this role is hybrid and will require you to work 3 days a week from our Porto, Portugal office. ***Key Responsibilities Are you passionate about building relationships and uncovering new opportunities within existing customer accounts? We're looking for a proactive and customer-focused Inbound SDR to join our team and help drive growth from our current client base.Key Responsibilities:
-Respond to inbound inquiries from existing customers with speed and professionalism.
- Develop a deep understanding of the customer, including goals, organization structure, decision-making processes, and pain points.
- Identify upsell and cross-sell opportunities by understanding customer needs and product usage.
- Qualify leads, delivery of qualified opportunities and schedule meetings for the Account Executive team.
- Work collaboratively with teams across the company, including Marketing, Business Development, Sales and Customer Success.
- Maintain accurate records in our CRM and contribute to pipeline growth for existing customers.Skills:
- Maintain focus and self-motivation while being open to giving and receiving feedback.
- Take initiative, be bold, and adapt your approach based on different situations combining business insight with a strong desire to engage customers.
- You establish rapport quickly and easily with customers.
- You use insights to craft questions that uncover customer needs while applying active listening techniques.
- You are eager to understand customers' strategic goals, challenges, and KPIs, with a solid grasp of how our solutions can positively impact their business.
- You are resilient, highly motivated, have a results-driven mindset and enjoy working as part of a team.Experience
- 2+ years of experience in B2B pre-sales, sales, customer success or a similar client-facing role, preferably in a SaaS or tech environment (outbound or inbound).
- Comfortable working with CRM tools (Salesforce, Hubspot) and MS Office Suite.
- Strong understanding of sales development processes and customer lifecycle.
- Fluency in Portuguese and a professional level of English are essential.
- Proven ability to translate complex technology into compelling value-based stories for both technical and non-technical audiences.
- Demonstrated success in accelerating sales cycles and increasing deal size through strategic solution selling.Join us and make an impact in a dynamic environment!At Sage, we offer you an environment where you can grow professionally without compromising your personal well-being.
Our benefits package is designed to provide stability, flexibility, and balance:Health benefits: Fully funded medical insurance with the option to increase coverage and/or enroll your family at an additional cost. Rewards for healthy lifestyle habits through Multicare Vitality, plus access to the Hub and Go app with resources for building healthy habits at work and at home.Financial benefits: Life and total permanent disability insurance (coverage at 28x your monthly salary, fully funded by Sage) and the Save and Share Plan, allowing you to purchase Sage shares at a discounted price.Overall well-being: Free 24/7 short-term counselling and practical support via the Employee Assistance Program, emotional guidance from Healthy Mind Coaches, and community support through Colleague Success Networks. Access to the Cleo app for virtual parenting, caregiving, and self-care resources, plus a premium Calm app subscription for you and five additional users.Flexible working: Hybrid model with three days in the office, flexible work hours (including part-time and job share options), and the ability to 'Work Away' for up to 10 weeks per year from over 40 countries.Annual leave & additional perks: 22 paid vacation days per year (20 in the first year) plus public holidays, 5 paid volunteering days per year, and 5 paid learning days per year for personal and professional growth. Meal vouchers of €8 per worked day, available via salary or meal card.Health and Safety Responsibilities
- Fostering the safety culture by leading with your own example.
- Following established safety procedures and promptly reporting potential hazards to maintain a secure and efficient workplace.
- Participating in safety training sessions and adhering to preventive guidelines and procedures to minimize risks and protect yourself and your colleagues.#LI-SL1Function SalesCountry PortugalOffice Location Lisbon;OportoWork Place type HybridAdvert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage:
Watch a video about our culture:We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at .
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