Customer Service - DA- EN (M/F/X)

Randstad

  • Braga
  • Permanente
  • Horário completo
  • Há 2 dias
Are you passionate about delivering exceptional customer service? Do you have a strong interest in the automotive industry and digital services?We are looking for fluent Danish speakers with good English skills to join our client's team as Customer Support Specialists.Skillsnative or advanced Danish (C2) proficiency;
intermediate level of English (B2);
excellent communication skills;Responsibilitiesresponding to customer inquiries via phone, chat, and email, representing the client with professionalism and enthusiasm.
utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.
maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.
collaborate with colleagues to enhance the overall customer experience.
staying updated on client's latest offers, policies, and services to provide customers with accurate and timely information.
exhibit warmth and enthusiasm in every customer interaction

Randstad