
Service Delivery Trainee– Issuance
- Porto
- Permanente
- Horário completo
- CSD Regulation (CSDR);
- The Portuguese Legislation on Capital Markets;
- The rules of the Portuguese Securities Market Commission (CMVM).
- Contributes to the development and implementation of the new Corporate Actions platform.
- Gives support to the tests of the new Corporate Actions platform.
- Supports the processing of Corporate Actions in production.
- Learn and build the knowledge and network related to Corporate Actions, as well as the entire Post Trade workflow, in order to develop your autonomy through:
- Learning-by-doing: performing the functional tests of the new Corporate Actions platform, operational acceptance tests, client acceptance tests
- Learning market practices and specificities of the Euronext CSDs and meeting local business experts
- Supporting the processing of Corporate Actions in production
- Building the cross-CSD network for Operational Excellence of the corporate actions team
- Prepares documentation with operational procedures
- Contribute to the development and implementation of the new Corporate Actions platform through:
- Contributing to scope definition of future delivery
- Supporting client readiness during testing and migration
- Implementing efficient and effective operational processes to ensure flawless service delivery and business resilience
- Contributing to Service Level Agreements and Key Performance Indicator (KPI) definition to measure internal service delivery performance (gather and analyse data on Operational & Client acceptance)
- Identifying optimisation opportunities and implementing operational improvement measures
- Fulfilling all compliance requirements
- Engaging with internal and external stakeholders to build trustful collaborations
- Knowledge of Capital markets and applicable legislation
- Knowledge of English language (oral and written)
- Familiar with PC’s and standard office tools (Word, Excel, PowerPoint, Outlook, etc.)
- Key skills: Responsible, Accuracy, Detail oriented, Efficient, Excellent time management and Organization skills, Interpersonal and Communication skills, Teamwork, Tasks oriented, Customer Focus
- We respect and value the people we work with
- We are unified through a common purpose
- We embrace diversity and strive for inclusion
- We value transparency, communicate honestly and share information openly
- We act with integrity in everything we do
- We don’t hide our mistakes, and we learn from them
- We act with a sense of urgency and decisiveness
- We are adaptable, responsive and embrace change
- We take smart risks
- We are positively driven to make a difference and challenge the status quo
- We focus on and encourage personal leadership
- We motivate each other with our ambition
- We deliver maximum value to our customers and stakeholders
- We take ownership and are accountable for the outcome
- We reward and celebrate performance