Content Moderation - Thai
Social Element
- Lisboa
- Permanente
- Horário completo
- Moderate in accordance with The Social Element and client-specific guidelines in a KPI driven environment. Moderation guidelines are provided by the client and will be accessible throughout every shift as well as part of your training and onboarding.
- Keep up to date with notifications of any new changes in the guidelines or our systems that may impact your work.
- Carry out moderation and training according to the times scheduled in the project schedule.
- Resilient to review content that may be unexpected, sensitive, intense or challenging.
- Escalate user-generated content that falls within the official escalation processes (eg child safety, bomb threats)
- Inform Supervisors and/ or project management team of any technical or other issues with tools or content and providing feedback on any client issues.
📈 Tech Proficient: Have confidence in using digital technology (google apps, communication tools, etc) as you’ll be using a variety of online tools for moderation work, project notifications and updates, video communication, so it’s essential to have this in a remote working set up.
✨ Eager to learn and receptive to feedback: your work will be QAd weekly to make sure you meet the set KPIs, but don’t worry! We’ll make sure you have all the tools and knowledge you need to succeed in the role.🤝Demonstrating commitment and reliability by respecting your assigned shifts by being on time and focus on your work.The Hiring ProcessThe hiring process for this position will be made up of the following stages:📜 Online assessment🤝 Interview with the talent TeamWe are excited to receive your application! ❤️IT Policy 💻We operate a BYOD (Bring Your Own Device) Policy which means to carry out this work, your PC will need to meet the following requirements:
- Operating system Windows 10 64bits or higher / MAC OS X version 13 (Ventura) or higher.
- i5 8th generation or faster 64-bit (x64) processor
- At least 8GB RAM (16GB recommended)
- Internet speed is 20Mbps download / 1Mbps upload (50Mbps download / 5Mbps upload is recommended)
- 40 GB available HDD (SSD recommended)
- A Webcam and headset
- Android or iOS device for 2FA
- Chromebook, Linux and Cloud VMs are not supported. If you wanna run a local VM (virtual machine), you need to send us your computer specs and explain how you intend to do this.