Customer Service for Taxi App (Dutch Speaker)
Blu Selection
- Lisboa
- 12.400-15.500 € por ano
- Contrato
- Horário completo
- Being a mentor to consumers in different fields (there are several projects)
- Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media
- Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience
- Being in contact with other departments and redirecting related cases and issues to related departments
- Speak a native level of Dutch and at least a B2 level in English
- Know the value and impact that a good customer experience can create
- Are an attentive listener, comfortable and skillful at communicating with people
- Enjoy being energetic, innovative and working proactively at a fast pace
- Get excited about intercultural communication and the expatriate lifestyle
- Are already living in or willing to relocate to Lisbon for an international career and life experience
- Type of Contract: A fixed-term contract that is renewable every year.
- Working Hours: Full time (40h/week, 8h/day) in rotative shifts (Mon-Sun, 7 AM - 9 PM)
- Training: Have a kick-start your career with the intensive training that the company offers to their new employees.
- Including free accommodation (shared flat, all bills included): 1040€ gross/month
- Excluding accommodation: 1298€ gross/month
- Reimbursement of your initial flight expenses after 9 months
- Airport pick-up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help in paperwork, opening bank account, etc. upon your arrival.
- Private health insurance after 6 months of contract which is extra to the standard insurance
- Free Portuguese lessons, cooking classes, sports activities and social events organised by the company
- Portuguese public holidays and 22 days of paid holidays
- A colourful city view and a rich cultural history
- Pros of living in a European capital on a budget
- Delicious Portuguese cuisine and famous cafe culture
- Friendly people, good vibes and a happy-go-lucky urban life
- Warm climate all year and a sunny beach life next to the Atlantic
- A large English-speaking local community and international environment