Do you speak native-level German and live in Portugal? Would you enjoy helping travelers plan their journeys while working from home? If so, join one of Europe's most reputable car rental providers and support German-speaking customers with their travel needs. This is a full-time, fully remote role ideal for individuals looking for stability, flexibility, and excellent benefits.Your key responsibilities will include:Assisting customers with reservations, changes, and cancellationsProviding accurate billing and payment informationHelping customers select the right vehicle for their needsOffering guidance on rental policies, insurance, and coverage optionsResponding to phone calls and email inquiries in a timely mannerResolving customer complaints with empathy and professionalismMaintaining accurate documentation of each customer interactionRequirements:C2 level in German (spoken and written)No English requiredValid EU documents or Manifestação de InteresseCompletion of secondary education (high school diplomaWhat we offer:Competitive monthly salary paid over 14 installmentsMonthly performance bonus, complexity bonus, and position bonusFully remote work contractFull training provided and paid by the companyPrepaid meal cardPrivate health insurance (contribution-based initially, free after 6 months)
