Senior Integration Engineer (Lisboa - Hybrid)
Wondercom
- Lisboa
- Permanente
- Horário completo
verify the configuration and integration of a node/network/system.
Adhering to responsible business practices ensuring compliance to; group, legal and financial directives, global and local Occupation and Environmental Health and Safety (O+EHS), information and product security and
privacy, using relevant processes and tools.Responsibilities: * Support presales activities: Data driven to analyze the customer needs and recommend product and service solutions on a high level; Analyze the existing network with regards to needs and possibilities for the customer; Analyze how planned implementation impacts existing network; Propose features and solutions based on the Network Analysis; Propose migration, test & acceptance strategy
- Plan integration implementation:Define the service scope for the service delivery; Estimate cost and time for the implementation; Plan for the order of the activities needed; Plan verification, test, and migration activities; Define
- Secure OSS, HW, SW, licenses and configuration data is available in correct format/version; Store configuration data on the node/OSS; Perform the Integration and migration work; Perform trouble shooting and solve possible problems; Go through exit criteria (health checks, known faults, licenses etc); Create project CSR for faults found; Prepare completion report in applicable format
- Prepare integration testing: Define system, module, and acceptance test cases; Prepare system, module and acceptance test documentation; Prepare handover documentation; Describe the delivered solution in a document
- Perform troubleshooting: Troubleshoot based on process review (inputs, actions and expected results) when an integration problem is; Escalate problems to Integration Support Unit (ITAC) or Customer Support; Support the Root Cause Analysis of Integration problems; Troubleshoot together in Integration CSR team to find a suitable solution to solve; Root Cause Handling of Integration problems
- Drive integration improvements: Analyze processes, methods, and tools with regards to performance and quality; Suggest, drive, and implement new ways of working; Perform Technical Impact analysis activities part of a Life Cycle Management engagement; Analyses the solution from an end-to-end perspective and break it down into workable pieces.
- Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
- Very Good knowledge of IP protocols and equipment.
- Good understanding of telecommunication networks and network elements (architectures, network topologies & standards).
- More than 1 years in a similar position
- Proficient English written and spoken.
- Knowledge of LINUX operating systems is a plus.
- Ability to react quickly, communication and teamwork.
- Ability to work on legal holidays or during nights, only if requested.
- Concentrated and distributive attention.
- Analytical technical thinking and good interpersonal skills.
- Collect, classify, and interpret information.
- Perseverance, task orientation, concentration power, curiosity about documenting and problem solving, practical spirit, advising, helping, and developing others, tact, kindness, ambition, self-confidence.
Working hours: 9 am – 6 pm, Monday to FridayWhat you can expect from us:
- Opportunity to participate in projects with high visibility within the organization.
- Personalized guidance focused on your career development.
- Wonder4You – Exclusive benefits program for Group Wondercom employees.
- Tailored training plan for your needs (with access to over 5000 specialized and certified courses)