David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an German speaking Video Content Moderator for their office in Porto.Position: Video Content ModeratorLocation: Porto, PortugalEmployment type: Full-timeRemuneration: Base salaryDUTIES AND RESPONSIBILITIES:
Review user reports regarding video content on a streaming platform
Review sensitive content, sometimes involving graphic or disturbing subject matter
Audit and update content
Maintain broad knowledge of client products and/or services
Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy
REQUIREMENTS:
Native/fluent in German both verbal and written (C2 level). Fluent in English (minimum B2 level)
6 months of experience in relevant field is preferred
Ability to cover weekly shift rotation including occasional nights and weekends
Tolerance to sensitive content in videos
Strong computer skills
Customer service-orientation with effective, pleasant and professional communication style as well as patience
Quick learning and adaptability to new processes and concepts
Tolerance for repetitive work in a fast-paced work environment
Analytical mindset with strong attention to detail
Ability to work as a team member, as well as independently
BENEFITS:
International community
Modern office in a city center with open spaces, easy to access with public transportation
Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
Support from colleagues with coaching and mentoring opportunities
Health and Wellbeing initiatives
Monthly meal allowance and much more
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
