Monitoring and Observability Engineer

• Design, implement, and manage observability solutions to monitor the health and performance of our systems and applications;
• Create and manage dashboards, alerts, and reports to provide actionable insights into system behavior and performance;
• Utilize preferred tools like Datadog and OpenTelemetry to build comprehensive observability platforms;
• Troubleshoot and resolve production issues related to observability and monitoring;
• Develop and maintain infrastructure as code using tools such as Terraform to manage observability across multi-cloud environments;
• Develop and maintain documentation for observability solutions, including best practices and standards;
• Collaborate with development and operations teams to ensure seamless integration of observability practices into the CI/CD pipeline;
• Engage with internal teams to promote observability best practices and ensure consistent adoption across the organization;
• Continuously evaluate and implement new observability tools and technologies to improve monitoring and alerting capabilities;
• Provide mentorship and guidance to junior engineers on observability best practices and tools.

• Bachelor's or Master's degree in Computer Science, Engineering, or related field (or equivalent experience);
• Experience: Minimum of 4 years in modern observability, with a focus on cloud technologies and automation tools;
• Proven experience in designing and implementing observability solutions using open standards;
• Proficiency with observability tools such as Datadog and OpenTelemetry;
• Experience with container orchestration using Kubernetes;
• Expertise in infrastructure as code, particularly with Terraform;
• Solid understanding of cloud hypervisors, specifically Azure and GCP;
• Previous experience in software development is highly valued;
• Excellent problem-solving skills and ability to troubleshoot complex issues;
• Strong communication and collaboration skills, with a proven ability to work effectively in a team environment;
• Ability to learn and adapt quickly to new technologies and methodologies;
• Experience with other monitoring and observability tools;
• Knowledge of additional cloud platforms and services;
• Familiarity with DevOps practices and tools;
• Understanding of security best practices and how they apply to observability.

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