Descrição da FunçãoAre you ready to join a leading multinational company and make an impact as a Finance Supervisor? Then this is the perfect opportunity for you! Porto - Leça do Balio YOUR ROLE: Team Development & Coaching Stakeholder Collaboration Process Improvement Customer Experience Optimization Compliance and Reporting Cultural and Relationship Building RESPONSABILITIES: - Monitor and analyze vendor performance metrics (KPIs) to ensure quality, productivity, and compliance. - Provide coaching, guidance, and development to the team to enhance their skills and meet performance expectations. - Proactively identify and resolve process gaps, escalating issues as needed to internal stakeholders or leadership. - Collaborate with internal teams to provide the team with the necessary resources, tools, and updates to perform effectively. - Ensure consistent application of policies, procedures, and best practices by the vendor team. - Drive initiatives to improve customer experience and financial outcomes while maintaining operational efficiency. WE'RE LOOKING FOR : - 3 years of experience in a people leadership role. - Strong leadership and coaching skills, with a proven ability to mentor and develop teams. - Exceptional communication and interpersonal skills to manage relationships with diverse stakeholders. - Solid understanding of key performance metrics and operational reporting. - Ability to handle conflict resolution and problem-solving in a fast-paced environment. - Ability to read, write and communicate in English in a business environment setting. - Other desired languages are German, French, Italian, Spanish, Dutch. WE OFFER: Competitive base salary Meal Allowance of 9; Direct contract with the client, with expected onboarding in June / July; Flexible working hours: 08H-17H or 09H-18H; A comprehensive benefits package; Ample career development opportunities; Integration into a dynamic and motivated team; Extensive training and professional growth opportunities. Apply now with your updated CV and embark on your next adventure!
