Application Engineer
Xylem
- Lisboa
- Permanente
- Horário completo
- Assists in the preparation of technical documents, brochures, and catalogues to provide to customers an excellent response.
- Professionally dealing with, product, price & availability enquiries, requests, web caps.
- Prepare technical Non-Standard Water Technologies, Parts, Drive motors and accessories as per Distributor or Customer's requirements.
- Competent knowledge of product features advantages and benefits, and be able to professionally represent these to the customer
- Understand the customers' requirements communicated via either phone, e-mail or other media.
- Prepares Cost Estimates for all Technical requirements needed by the Sales group after conducting a technical and commercial review of customer specifications and terms and conditions.
- Managing Technical dossiers for quality issues (technical specification, testing requirements, etc)
- Proven abilities to develop and maintain strong external and internal relationships.
- Customer and Service orientation, handling customer issues if and when these arise.
- Teamwork and the ability to actively engage and influence others.
- Proficient in the use of Microsoft Office and other related software.
- Produce basic CRM quotations, creating CRM opportunities
- Understand and complies with legal, ethical, and regulatory policies.
- High level in English and Spanish - both oral and written.
- Strong quantitative and analytical skills (Required)
- Create and be accountable for all clients' proposals, contracts and any further documentation, following company procedures.
- At least 2 year(s) of working experience in a similar role
- Comfortable with working in a changing and dynamic environment.
- Ability to build trust and maintaining long-term relationships. Being able to build trustworthy partnership.
- Proactively anticipate problems and provide solutions.
- Engineering degree (or equivalent).
- High level in English and Spanish - both oral and written
- Strong communication skills
- Cooperation and team working.
- Knowledge of MS Office, including Word, PowerPoint and Excel.