Mid Business Analyst

• Gather, understand, analyze and translate user needs in detailed functional specifications;
• Participate in the translation into technical specifications in collaboration with the development teams;
• Develop and build test cases and take charge of functional tests;
• With the help from the QA team automatize the tests for non-regression;
• Conduct qualification test (integration and regression tests)
• Participate in the estimation of workload required to achieve the development and unit tests;
• Maintain a good level of documentation for all developments (JIRA, Confluence, …);
• Investigating and debugging logs and source code to find bugs and issues;
• Effectively manage and solve production incidents;
• Pro-actively provide information to users on the progress of outstanding support;
• Monitor applications and infrastructure in an effective way, compliant with the established SLA for the business lines;
• Contribute consistently to the continuous automation and improvement of the applications;
• Enhance user's satisfaction by solving incidents/problems effectively and efficiently;
• Ensure the proper troubleshooting and incidents follow up;
• Create and maintain comprehensive project documentations.

• At least 4 years of experience in similar roles;
• Knowledge of Back Office workflows (clearing, confirmation, payments, accounting, …);
• Financial products knowledge: credit derivatives, interest rates derivatives, FX, and Options;
• Experience testing and mapping various business processes and protocols;
• Knowledge about SQL;
• Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions;
• Fluent level of English;
• Nice to have: French level B2.

• A project that matches your skills and ambitions, as well as your preferences for working policies and culture.
• A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income.
• An empowering and respectful work culture enriched with social and learning events.
• A People Experience Partner specially assigned to you - your go-to career guide, responsible for supporting your growth, facilitating training, and ensuring your work-life balance at KWAN.
• A relocation package and visa sponsorship for all our international hires.

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