Support travelers across Europe as a remote Customer Support Agent for a renowned car rental brand. If you're fluent in German, based in Portugal, and want to join a people-first company, this could be your next career move. No English requiredjust your German skills and customer care mindset.Duties and responsibilities:Respond to customer queries related to bookings and vehicle availabilityGuide clients through rental terms and optionsIssue or adjust invoices and receiptsHelp customers with login, website navigation, or booking errorsTrack and report client concerns in CRM toolsMaintain service-level agreements and quality standardsYou bring:C2 German fluency (written and verbal)High school diplomaLegal right to work in Portugal (EU documents or Manifestação)Focus, patience, and empathyWe offer:Remote contract with full training includedMonthly salary paid in 14 installmentsPerformance-based bonuses + position/complexity bonusesMeal card & private health insurance
