
Site Reliability Engineer/ Infrastructure Engineer
- Maia, Porto
- Permanente
- Horário completo
- Administer and maintain physical and virtual infrastructure, including Windows/Linux servers, storage systems, and virtualization platforms (Proxmox, Hyper-V, oVirt)
- Operate, monitor, and support hybrid cloud environments, including containerization clusters (on-premises) and infrastructure in Azure and AWS
- Design and deliver capacity services, manage service requests and escalated incidents through the Service Desk
- Perform user access management, rights enforcement, and directory services operations using Active Directory and Azure Active Directory
- Apply system and security updates, conduct routine patching, and implement configuration changes in alignment with security and compliance requirements (e.g., ISO 27001, GDPR)
- Support system performance monitoring, capacity management, backup operations, and disaster recovery readiness
- Contribute to automation initiatives using scripting languages (e.g., PowerShell, Bash) and infrastructure-as-code tools when applicable
- Maintain accurate and up-to-date documentation of systems, processes, configurations, and operational procedures
- Collaborate with internal teams to support deployments, infrastructure projects, and continuous improvement initiatives
- Bachelor’s degree in computer science, Information Technology, or a related field; equivalent practical experience will also be considered
- Minimum of 3-5 years of experience in system administration, infrastructure operations, or a comparable role
- Proven experience with Windows Server and Linux system administration
- Proficiency in directory services and cloud platforms: Active Directory, Azure, and Microsoft 365
- Familiarity with virtualization environments, basic networking (DNS, DHCP, VPNs, firewalls) and storage networking
- Strong analytical and troubleshooting skills, with the ability to work independently and collaboratively
- Excellent English skills – spoken and written
- Hands-on experience with OpenShift, container platforms (Docker/Kubernetes), and hybrid cloud management
- Knowledge of Infrastructure as Code tools (e.g., Terraform, Ansible)
- Exposure to monitoring and observability platforms (e.g., Zabbix, Prometheus, Grafana)
- Experience in environments aligned with ITIL, DevOps, or Agile methodologies
- ITIL Foundation certification