Offline Operations Manager [French Speaker]
Emma Sleep
- Lisboa
- Permanente
- Horário completo
- You will monitor and improve our retail B2B operations & service performance for respective accounts
- You will set up and maintain retailer in our systems as well as taking care of their onboarding
- You will steer and run all operational tasks related to our retailer accounts as well as setting up promotions and price changes
- You will constantly track the performance of our retailers and conduct regular operational account performance meetings together with internal and external partners
- You will collaborate and initiate process improvements with our Global Teams
- You will work on optimizing our order intake processes
- You ideally have gained first experience in a B2B environment related to logistics, e-commerce or worked in a start-up environment before
- You are a highly structured person and manage taking care of several accounts
- You do not shy away from problems but rather act hands on and find solutions
- You are proactive and constantly challenging the status quo
- You have good MS Office skills
- Fluent in French & English
- A combination of personal and company growth to accelerate your career and help you reach your goals.
- The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
- Responsibility and decision-making authority from day one-you'll create an impact with new, innovative ideas and help shape our company DNA.
- To work and learn from experts in diverse fields and get to know your team members at exciting company events.