Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.Department Overview As a member of the Pre-Sales Solutions Engineering organization, the Applications Engineer will work closely with the International Sales Organization to develop and grow Motorola Solutions businesses.Job DescriptionCompany OverviewAt Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.Responsibilities includeAs a member of the Pre-Sales Solutions Engineering organization, the Applications Engineer will work closely with the International Sales Organization to develop and grow Motorola Solutions businesses.The Applications Engineer is responsible for technical aspects of the sales process and works closely with the Sales Teams involved to develop and position solutions involving Video Security & Access control products, writing and answering specs for tenders, driving product tests in complex scenarios and organizing/delivering training to employees and partners.During the needs analysis process, confirm that the products and solutions meet the prospect’s requirements and assist in technical qualifications. Throughout the proposal process, articulate the technology and demonstrate Motorola’s value proposition to both business and technical stakeholders. Position Motorola products relative to competition and formulate systems designs that comply with both technical and budgetary requirements.Applications Engineers have the opportunity to adopt one or more of the solutions offerings and become a subject matter expert in that subset of the Motorola Solutions Portfolio, being responsible for executing a plan to increase and consolidate the knowledge of the field sales and pre-sales teams.Applications engineers also take care of the logistics for EMEA Demo pool, being the EMEA warehouse located in the same office.While Applications Engineers are normally working from an Motorola Solutions office, domestic and international traveling may be required in a reasonable manner.Your key responsibilities will include (not limited to):Effectively disseminate product knowledge by providing thorough training to field sales, pre-sales, consultants, partners and end users as required (may require travel)Support Sales teams in responding to RFPs, designs, specifications, and quotesSupport Pre-Sales field escalations and manage to engage the required resources in Motorola to deliver a solutionDevelop and maintain strong relationships with Sales teams, consultants, partners and end usersCreate technical documentation about new products introduction or linked to particular customer problems and/or use cases being worked by the Applications Engineering teamIf required, collaborate with the Technical Support, Escalations teams in providing post-sales support to customersHave positive attitude and can properly manage time and tasks, even when under pressure or having short deadlinesPerform related duties as assignedSupport the Pre-Saled Logistics Operations team in managing the EMEA Demo Pool warehouses, which can occasionally require packaging and shipping, warehousing organization, inventory, system administration tasks for demo gear requests, or other EMEA demo pool related activitiesValidate from a technical perspective any build of materials and or quotes delivered by the International Inside Sales teamsSupport the Events Marketing team organizing field events, such as roadshows, trade shows, partners events, including in-house pre-setup of systems and shipping to the designated location. May require international traveling for setup and attending roadshows, trade shows, partners eventsOnsite activities including international traveling when required, such as site surveys, systems audits and commissioningPreference will be given to candidates with the following skills and experienceExperience in commissioning video and access control systemsExperience in Cloud hosted video and access control platformsUniversity degree or diploma in technology mattersPrior experience in the security industry, including certifications in enterprise and/or cloud hosted video and/or access control solutionsMicrosoft, Cisco and/or any other relevant technical certificationsDomain of other languages rather than EnglishWorkplace & Travel RequirementsHybrid workplace environment with both in-office and remote base locationsAs a full-time employee at Motorola Solutions, you are eligible to receive a comprehensive benefits package available in your base locationReasonable travel requirements estimated to be up to 30% of the annual working scheduleRelocation ProvidedNonePosition TypeExperiencedEEO StatementMotorola Solutions is an Equal Employer Opportunity. We welcome and encourage diversity in our workforce. Motorola Solutions will provide reasonable accommodation to applicants with disabilities upon request.Basic Requirements3+ years’ experience in Pre-Sales Solutions Engineering or equivalent role for a technology companyStrong understanding of the video surveillance, body worn cameras and access control markets and solutionsSelf-motivated and focused individual with a passion for technology and an aptitude for customer satisfactionBe capable of working as an individual contributor still part of a team to achieve corporate goalsStrong verbal and written communication skills in EnglishStrong presentation skills in-person or using remote teleconference toolsPossesses strong analytical and troubleshooting skillsHas a pleasant, friendly style of verbal and written communicationDriving License and car for business transportation as needed are a must (supported by the corporate expenses policies)Advanced knowledge of networking principles and communicationsExperience with computer hardware & software configuration and troubleshootingExperience in designing physical security projects including video surveillance (cameras & recording solutions) and access control systems (credentials, readers, panels & software)Travel Requirements 25-50%Relocation Provided NonePosition Type ExperiencedReferral Payment Plan YesCompany Motorola Solutions Portugal, LdaEEO StatementMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email .
