Business Systems Admin

Cloudflare

Lisboa
Permanente
Horário completo

Há 2 mêses

About the departmentCloudflare's CIO organization has an Enterprise Applications Team that operates our Enterprise Systems end-to-end, providing process cohesiveness across the functional areas. This enables our Cloudflare internal teams to operate efficiently and enable our customers and partners to do business with us.Within the Enterprise Applications Team is a Finance & Legal team whose main responsibility is to manage our Finance and Legal platforms in addition to other platforms that support our financial/ legal functional areas.About the roleCloudflare is looking for Enterprise Systems Admin to help administrate, configure KlarityLaw application and maintain the system, as well as peripheral financial systems. In this role you will be supporting Klarity Law application, features integrations, workflows creation, configuring, integrations to NetSuite etc. The ideal candidate should have a solid analytical mindset, excellent interpersonal communications, diligent time management skills, be team-oriented and have a strong work ethic. This role will assist other core business systems analysts/architects across IT for strategic and business as usual projects.What you'll doYou will contribute to all aspects of an agile software development life cycle including design, architecture, development, documentation, testing and operationsYou will push your design and architecture limits by owning all aspects of solutions end-to-endSupport/build integrations with select enterprise systemsEnsure all configurations and integrations are thoroughly tested and ready for deploymentIdentify gaps and opportunities for automation and work on Proof of Concepts for new requirements as appropriateWork with external vendors and product support teams to troubleshoot system issues as they arisePerform day-to-day maintenance of the application in operation, including tasks related to identifying issue root cause(s), troubleshooting issues, and issue resolution, dispatch to partner teams, and/or escalationServe as the primary point of contact for designated business system(s), as well as the liaison between teams internally and at external application(s)Seek opportunities to streamline and/or automate procedureBuild and streamline solution configuration processes with focus on reusability via a no-code designer leveraging JSON, XML, and selected system's configuration engineRespond promptly to application alerts, production issues and follow through to resolution per established SLAsExamples of desirable skills, knowledge and experience

2+ years of experience in implementations and ongoing operations of enterprise systems in a technical admin role
Possess excellent communication skills - written and oral, interpersonal and organizational
Demonstrated experience working with business functions to understand and map processes to functional and technical specifications
Ability to understand and represent the needs of the end user in a software development environment
Advanced knowledge of no-code applications, advanced business rules engines, business intelligence and reporting tools, techniques, and algorithms
Experience in implementing and sustaining best of breed SaaS applications implementations in an enterprise environment
Experience in building strong working relationships with business partners, application users, project managers, internal IT team, and external application consultants
Highly organized, results-driven, with exceptional attention to detail with great end-to-end program management
Bachelor's Degree or higher in technology-related field or relevant experience in implementing Business systems

Required Technical Skills

Modern programming languages (e.g., Java, Javascript, Python)
Process documentation and data visualization
Business intelligence and reporting software
Development & management methodologies including Scrum, Agile, Kanban, and Jira
UI/UX experience, and ability to work with designers/analytics
Well versed with ERP & BSM systems such Oracle NetSuite and Coupa
Strong experience with SOAP/Rest API Integrations
Understanding of standard operators, constraints, Boolean logic, etc.

Cloudflare

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