Project Support Engineer

Pixida Portugal

Porto
Permanente
Horário completo

Há 5 dias

Are you fascinated by e-Mobility, Navigation, Telematics and Entertainment Features like Video & Gaming? Would you like to support these areas as a Project Support Engineer and take on a key role in driving innovative solutions forward? In this position, you will play a vital role in identifying, analyzing, and resolving technical and organizational challenges, ensuring smooth feature integration. Then we’d love to hear from you!Tasks

Pre-analyzing, prioritizing, and processing support tickets efficiently and accurately.
Managing and resolving IT incidents.
Participating in ticket review meetings and providing customer support (3rd level).
Collaborating closely with international teams to identify and drive process improvements.

Requirements

You have a completed technical degree or comparable qualification with relevant experience.
Strong communication and troubleshooting skills.
A proactive, solutions-focused mindset.
Experience working with ticketing systems such as Jira, or similar tools.
Fluent English is required; German is a plus.

Benefits

We support your health with attractive offers like gym subsidy, health workshops, sport events, ..
We support your individual growth by a variety of training programs
We love to celebrate together: e.g. yearly company party, Christmas party, team-building events, …
If you want to know more about our benefits, check our benefits page!

Apply now!Pixida is proud to be an Equal Opportunity Employer! We are committed to a work environment that supports, inspires and respects all individuals and in which all aspects of employment are applied without discrimination. Therefore we encourage all individuals to apply!Please provide your CV (already with certificates, employer's references, etc.) In addition, we ask you to provide information about your possible start date, salary expectations and language skills.Pixida PortugalAn innovative technology company:We offer comprehensive interconnected digital solutions and professional services.With worldwide operations, we deliver digital value by transforming entire product portfolios with cutting-edge technology, innovative business models, efficient system integration and operation.Our business covers eleven international locations in Germany, USA, Brazil, China and Portugal, a multinational team with more than 550 experts from 30+ countries and a well-established network of specialists and partners.

Pixida Portugal

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