
Senior VAT Compliance Services Representative
- Porto
- Permanente
- Horário completo
- Approve VAT filings (and associated supporting documentation) for each assigned client as per internal procedures, within strict deadlines
- Monitor client activities to ensure timely completion of compliance related tasks
- Identify, prioritize, and resolve client compliance and other issues; coordinate appropriate internal departments to provide timely response and solutions
- Provide assistance to Compliance Services Associates and Representatives in building domain expertise and resolving client issues; serves as subject-matter-expert
- Work with clients and tax authorities to investigate complex issues and negotiate solutions
- Escalate any compliance issues to Supervisors and Managers (i.e. incorrect tax treatment, late receipt of funds)
- Efficiently collaborate with other specialist departments to ensure all deadlines are being met
- Implement process improvement initiatives across the team
- Develop re-usable client process documentation
- Supports team members in their ongoing training and collaborates internally on developing and improving training sessions
- Maintain goals and key measures to ensure progress and alignment with desired business outcomes for clients
- Ensure compliance with applicable taxing authorities and client-specified procedures by adhering to internal policies and procedures
- Assist management team in tracking team activities to ensure timely and accurate completion of departmental goals
- Give recommendations and offer ideas and feedback to management and product teams to generate new and innovative ideas for ongoing company improvements and enhancements
- Ensures internal policies and procedures are adhered to based on established guidelines
- Perform other duties and special projects as assigned
- Studying towards AAT / CTA or other relevant accounting / taxation qualification preferred
- Bachelor’s degree or equivalent work-related experience preferred
- 3+ years of client service-related work experience
- Advanced proficiency in Excel and other MS Office products
- Excellent time management, decision making, and organizational skills
- Excellent interpersonal and professional communication skills
- Ability to work as a member of a team and cross-functionally
- Detail oriented and ability to work independently in a fast-paced environment
- Health Insurance
- Life Insurance
- Personal Accidents Insurance
- Meal Allowance
- Continuing opportunities for further Learning & Development
- Progressive Wellness Program
- A chance to work with talented and passionate people in a rewarding and values-driven environment!