German Speaking Customer Service (Hybrid in Porto Portugal)
Logical Recruitment Partners
- Porto
- Permanente
- Horário completo
- A Monthly Gross Salary of € 1.400,00 (€950 basic salary + €450 language bonus)
- A Monthly Performance Bonus of up to € 200,00
- An extra € 950,00 salary twice a year on top of your normal monthly salary
- A Monthly meal allowance of € 167,00
- Workplace: Porto / Hybrid solution
- Full-time contract (40 hours a week / Monday to Friday)
- Private medical insurance from day one
- Relocation support: Pre-paid flight and first accommodation provided
- Working Hours: between Monday to Friday 7h-22h - NO Weekend!!!
- Training: 2 weeks and 1-week training – Paid since day one – schedule of the Training: Mon-Fri: 08h00 – 17h00
- Workplace: Hybrid / Porto – 70% at home / 30% in the office
- Careers opportunities and many other advantages (gym discounts, restaurant discounts, activities, etc…)
- Provide outstanding customer service via phone to German-speaking customers.
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Identify opportunities to promote our products and services to customers.
- Maintain accurate customer records and ensure compliance with data protection regulations.
- Work collaboratively with other departments to ensure a seamless customer experience.
- EU passport or ID card or Portuguese Manifestation of Interested
- German C1 level
- Training is in English, so you'll also need to be highly competent in the English language
- Have the ability to multitask, as you will be speaking to customers via phone
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