David Kennedy Recruitment is working with a leading global professional management services company who is seeking to onboard an Italian speaking Content Moderator for their Lisbon office.Position: Content ModeratorLocation: Lisbon, PortugalEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES:
Monitor and assess content to ensure alignment with organizational guidelines and standards.
Conduct quality reviews with a strong focus on accuracy and detail.
Detect and report potential issues or policy breaches promptly.
Offer feedback and suggestions to support the ongoing improvement of processes and policies.
REQUIREMENTS:
Native / fluent in Italian both verbal and written. Fluent in English (minimum B2 level)
Previous experience in content moderation, customer care and/or online business will be considered as an advantage
Computer literate with working knowledge of Microsoft Office applications
Flexible and able to make quick decisions in a dynamic environment
Conscientious and reliable
Strong attention to detail
Customer focused with willingness to assist
Ability to work 24/7 shift schedule.
BENEFITS:
Competitive salary and benefit package.
Comprehensive training and constant feedback.
Inclusive and supportive work environment.
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