Trainer
ValGenesis
- Lisboa
- 40.000 € por ano
- Permanente
- Horário completo
- Learn our products and gain the expertise needed to train customers, partners, and internal staff.
- Keep abreast of new software features and updates.
- Learn our training methodology and how to deliver our training material.
- Understand the services model and where training fits into it.
- Answer learner questions through the University e-learning courses or live classes.
- Maintain our environment to offer hands-on during live/virtual classes.
- Communicate effectively with the LMS administrator, clients, partners, and internal managers to coordinate training sessions and agendas, helping with testing in the LMS system.
- Work with the LMS administrator to set up courses and confirm attendees.
- Perform LMS feature research and recommend features to use.
- Create customized training programs tailored to different user levels and roles, if required.
- If travel is involved, coordinate details with the client or appropriate contact.
- If training in a client’s environment, review their setup and plan the data needed for the training. If training in our training environment, prepare for user logins and class data.
- Present the training sessions, traveling to customer sites if required.
- Present regular internal sessions to share product information and strengthen internal skillsets.
- Be a University Expert, helping certify learners who are going through our certification process
- Ensure training sessions are informative, interactive, and results-oriented.
- Use technology such as polls or online quizzing to ensure interactivity and knowledge retention.
- Adapt training methods to accommodate various learning styles and skill levels.
- Evaluate trainee progress and comprehension through quizzes, practical exercises, and feedback during live and virtual sessions.
- Review survey evaluations for your products to suggest course improvements.
- Design course and lesson outlines using adult learning principles, keeping a relatable “story” in mind
- Design each lesson and identify data to be added to the system to accomplish the lesson
- Write clearly and concisely, in a consistent style and in compliance to our standards, effectively conveying the features of the system to the learner
- Create certification and knowledge check questions as a guide to ensure the lessons teach what needs to be learned
- Script the lessons and capture simulations using Captivate
- Add slide notes and add captions in practices
- Review for quality and standards, and proper English grammar and punctuation
- Develop vILT/ILT instructor guides as needed
- Store source and output files on SharePoint, taking care to name them properly
- Keep the content current with new releases; define new topics to be incorporated
- Create “What’s New” material
- Stay current on product enhancements and releases
- Attend courses to enhance instructional design and trainer skills
- Drive excellence within the team by promoting industry-leading practices and continuous improvement initiatives
- 5+ years of classroom (vILT or ILT) experience training users on software
- 5+ years’ experience working in software companies, understanding the development life cycle and software development lingo and able to collaborate and communicate with product developers.
- 5+ years working with the ADDIE model and Adult Learning Principles.
- Fluent in English
- Ability to travel to present training
- Experience in Life Sciences, in the area of validation
- Experience creating well-received course agendas and course delivery feedback
- Strong Instructional Design skills, including mind-mapping skills, writing “stories”, design learning flow, creating storyboards
- A passionate, skilled, natural teacher; highly engaging, patient and committed
- Ability to engage the audience and tailor your delivery to their unique needs, enabling optimal engagement and learning retention
- Excellent interpersonal and relationship-building skills
- Excellent written and oral communication skills
- Strong time management and organizational skills, along with the ability to manage multiple priorities
- Experience working in a multi-cultural, global organization
- A commitment to customer success and cross-functional collaboration.
- Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission.
- We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done.
- We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward.
- We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader.