Job DescriptionAre you ready to take on your next challenge in the amazing city of Lisbon? We are looking for fluent Turkish speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of Lisbon. If you like the sun and the sea then this coastal city has lots to offer you!The roleAs an E-commerce Advisor, you will represent a Social Media giant and will provide support to business clients in relation to the e-commerce platforms. You will be responsible for proactive post-sales support advice for all self-service products for advertisers, agencies and partners. Troubleshooting any issues that your client is experiencing will be part of your daily tasks.Email and live chat will be the most common communication channels with your customers. This is a versatile role that suits someone with strong customer service skills.RequirementsWe are looking for candidates who have:Excellent communication skills both verbally and written in TURKISHGood command of EnglishPrevious experience in a customer service roleComputer literateAbility to multi-taskEagerness to learn and developWilling to work abroad for min of 1 yearSalary, Relocation Package and BenefitsThe interview process for this role is done remotely via phone, skype and online tests, so no need to come to Lisbon until you are successful! Furthermore, there is a fantastic relocation package available for the successful candidate, which includes: flight reimbursement, airport pickup and your accommodation is provided during your employment. Besides this the company has lots to offer their employees from internal training and career progression opportunities to external activities and events. The basic salary for this role is around 1060 EURO gross per month PLUS free accommodation during your employment, so no cost for rent and utility bills.Interview ProcessThe interview process can be done remotely via phone and online test, so no need to come to Portugal until you are successful.About CompanyTalingual is a specialist multilingual recruitment agency. We find language talent for our clients across Europe, the Middle East, Africa and Asia. We work closely with our candidates to ensure they are well informed and prepared to transition into their new roles.
