Salesforce Business Analyst (m/f/d)

Amadora, Lisboa
Permanente
Horário completo

Há 2 mêses

Create a better #TomorrowWithUs 🚀At Siemens, we build technology solutions to shape the world we live in. We transform industries and societies by combining the real and digital worlds. With over 300.000 of the world's most forward-thinking minds and the power of a presence in more than 190 countries, we make a truly global impact.At the Portugal Tech Hub, we take on challenges to make life easier, safer, and more sustainable for us and generations to come. We bring value to the business digitalization transition, from Portugal to the world, in areas such as Artificial Intelligence, Analytics & Business Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service Management, IT Strategy, User Experience, and many more.With a decade of history and around 1.600 experts, the Portugal Tech Hub is the - Dream Builders, Impact Creators & Future Makers.Are you one of them? Come join us! ⭐Here is your opportunity to enable sales transformation and move the world from behind the scenes with your IT expertise and passion for game-changing information technology.Rethink IT and steer projects in completely new directions. Be bold when others would have given up. In short, play a key role in driving digitalization forward! We'll provide the resources you need to do this. We also offer a variety of opportunities to get involved and to be part of a global network of IT experts and professionals. Welcome to our world!Your mission will be…

You are part of an international team, with strong sales domain expertise bringing together processes, data and technology to accelerate Siemens sales transformation
As trusted partner you decisively strengthen the collaboration with the Sales across different businesses of Siemens regarding current challenges and future strategic developments
You collaborate regularly with Siemens businesses, internal IT partners and Service Delivery Partner to influence, deliver and drive continuous improvement.
Own different themes (e.g. CPQ,Sales Engagement, Contracts…) in SieSales (Siemens Salesforce CRM implementation)

Evaluating User Stories (regional/HQ) and handing over to Service Delivery Key contact for all stake holders, like Business Partner, Service Delivery, internal IT partners and regional Champions.
Manage User Stories for required changes/enhancements, ensuring that acceptance criteria are stated clearly and correctly, writing of test scripts and organizing test sessions with all relevant stake holders, testing of all User Stories and support Training and System Documentation in alignment with Business Partner.
Ensuring that best practices and guidelines are applied for each new User Story.
Provide first level support in your topics.
Governance for CPQ related topics to ensure SieSales processes are followed.

We are looking for someone with…

University degree in Information Technology, Business Information Systems, or related field
Solid experience delivering IT services and/or projects, as well as in working with and managing suppliers in complex IT projects for large-scale global enterprise environments.
Strong ability to translate business requirements into technical specifications
Experience with CRM systems and sales processes
Knowledge of Salesforce platform and its core functionalities
Experience with Salesforce CPQ (Configuration, Pricing, Quoting) or strong willingness to learn
Understanding of CPQ concepts (product configuration, pricing, quoting, order management, and contract management) is preferred
Familiarity with integration tools and APIs
Experience working with System Integrators in complex IT projects
Salesforce certifications are valued, CPQ Specialist certification is a plus
Proven analytical and problem-solving capabilities
Strong interpersonal and communication skills
Proactive mindset with curiosity to learn new technologies
Experience in working with cross-functional teams and stakeholders
Strong team player with excellent collaboration skills
Ability to work effectively in a global environment
Solid commercial and analytical thinking
Business fluent in English, German is a bonus

What you can expect from us…A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work. A health insurance, access to our on-site medical center, plus the chance to join sports groups.In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies.What makes us proud as an employer:

Merco - Companies and Leaders with the Best Reputation in Portugal (#1 Tecnology/Manufacturing)
Forbes - World's Best Employers (#1 Engineering & Manufacturing)
LinkedIn - LinkedIn Top Companies (#2)
OnStrategy - REPSCORE 2024: Brands' Reputation in Portugal (#1 Engineering & Electronic Services)
Fortune - World's Most Admired Companies (#1 Industrial Machinery)
Teamlyzer - Company with the Best Interviews (#1 Technology)

Please attach your CV in English.#Siemens #PortugalTechHubSiemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool!

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