German speaking Technical Support Advisor - work from home
Talingual
- Portugal
- 1.400 € por més
- Permanente
- Horário completo
Friday from 07:00am to 22:00pmOverview of the company:Our client is a global outsourcing company – they have offices around the world and in Portugal they have multiple sites where they support huge international clients and assist with business in more than 30 different languages, so you'd be joining a very multicultural environment.The Role:As a Technical Support Advisor you will represent a very well known illustration an design software company where you will provide outstanding technical support to business clients. Your role will include identifying and addressing issues through various communication channels, including phone, email and live chat. You will be conducting thorough research to investigate problems to technical troubleshoot customer's issues in a timely manner.Requirements
- Excellent communication skills both verbally and written in German and English
- Previous experience in a technical support role desired
- Keen to learn
- Able to work from home and have good internet speed
- Competitive salary of up to 1400 euro gross per month (this does include also the holiday bonus, meal allowance. There is also a performance bonus of approximately 90 euros p/m.
- Full training provided
- 12 month contract (renewable/extendable if you love it!)
- 22 days holiday per year, Holiday and Christmas bonuses
- Career Progression
- And of course....the chance to work for one of the world's most successful communication companies in partnership with amazing global brands - it looks fantastic on your CV.