Be the key to excellent customer service in our Portuguese market! Join our team as a Portuguese and English-speaking Receptionist and create memorable customer experiences. Bem-vindo to a role where positive interactions begin with a Portuguese 'Olá!How you’ll be hosting with heart:You take care of guest on site, but will mainly take care of inquiries in our ticketing system across all markets, while staying in close contact with our Guest Relations Managers to present an optimal solution for each guest no matter the situationYou have a watchful eye and open ear when it comes to feedback from the guest and can find creative solutions for problemsYou give our guests a great Limehome experience by responding to their individual needs regarding reservations and services, providing all relevant information and leaving your personal touch when interacting with themBesides the front desk, you’ll also handle back-office and online tasks, so your work will be a mix of onsite and digital responsibilities rather than only face-to-face interaction.You ensure efficient check-in and check-outs, as well as effective payments and billingYou identify pain points & potential for improvement in day to day business and proactively propose solutionsYou maintain a clean and professional front desk at all timesWhat you need to shoot for the stars:You have a passion for communication and attending to guests' needsYou communicate fluently in Portuguese and English, other languages are a plus (Spanish, German and French are highly valued)You have at least 1,5 years of experience in a hotel front desk/receptionYou have a passion for customer service and stay calm even in stressful situationsYou fully support the concept and vision of Limehome and work zealously to achieve our goalsYou don't mind working in rotative shifts and during the weekendPrevious experiences in hospitality or retail are highly valuedWe are designed to stay because:Competitive Salary: A competitive salary that helps you enjoy life in Lisbon and daily meal allowanceOneteam: Great team spirit with regular feedback sessions and constant support from your managerLimitless learning: We offer you the possibility to choose an external development format that will help you in reaching your full potential without any limits in budget.Sabbatical: After your 1,5 years anniversary with Limehome we offer the possibility for a 3-month sabbatical. You can use it for whatever you want: may it be traveling, spending time with your besties or volunteering.Everything for our limehomies: Focus on your mental wellbeing (Nilo. health), or even staycations in one of our beautiful limehomes, and many more suite benefits. Join us and find out!Who we are:Limehome is a digital hotel concept. Our mission is to design a convenient and comfortable experience for our guests with a digital-first approach. Through our Tech DNA and fully digital-enabled guest journey, we want to be the 1st choice in travel for everyone, everywhere. We offer high-quality and comfortable suites in more than 142 locations in 12 European countries.