Operations Customer Expert in Lisbon (Dutch Speaker)

Blu Selection

  • Lisboa
  • 1.150 € por més
  • Permanente
  • Horário completo
  • Há 9 dias
Description: Are you passionate about delivering premium customer experiences? Step into a role where quality service, attention to detail, and customer satisfaction are at the heart of everything you do.We're looking for individuals who take pride in offering high-level customer care, who enjoy solving problems, and who can communicate clearly and confidently. If you're fluent in Dutch or Flemish, thrive in a multicultural environment, and are ready for a new opportunity in sunny Lisbon, this could be the right move for you.Your responsibilities and impact as an Operations Customer Expert will be:
  • Supporting customers through multiple channels (voice, email, chat) in Dutch/Flemish and English
  • Understanding customer needs and providing accurate, efficient solutions
  • Ensuring a smooth and professional experience in every interaction
  • Resolving issues on first contact whenever possible
  • Staying informed about products and services to offer clear guidance
  • Identifying opportunities for customer satisfaction and loyalty through thoughtful recommendations
Requirements:Skills, qualifications, and qualities you’ll bring:
  • Native-level fluency in Dutch or Flemish and a solid command of English (minimum B2 level)
  • Excellent communication skills and a customer-focused attitude
  • Problem-solving mindset with a calm, friendly approach
  • Previous experience in customer service or sales is a plus
  • EU citizenship or a valid Portuguese residence permit
Offer: What’s in it for you:
  • 12-month contract, with potential for long-term or permanent employment
  • Full-time (40h/week), rotating shifts between 07:00 and 19:00
  • Gross monthly salary with accommodation: 1,150€
  • Gross monthly salary without accommodation: 1,409€
  • Performance bonus: up to 100€/month
  • Paid training: 20 days, 42.72€/day
  • Health insurance from day one
  • Relocation support and optional shared housing
  • International, growth-focused workplace in Lisbon
About your future company:You’ll be joining a global leader in customer experience solutions, working in a vibrant international team based in Lisbon. This company supports some of the world’s most well-known premium brands and is known for its commitment to employee development and workplace culture.

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