German Remote Customer Support Specialist in Li

Recruit4.work

  • Porto
  • Permanente
  • Horário completo
  • Há 6 dias
Are you ready to live and work in one of Europe's most beautiful cities? Join a dynamic team in sunny Porto and help customers from all over the world! Whether you're solving problems or answering questions, you'll make a real difference every day - all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ☀️💬Help keep social media safe and positive!Do you love helping people, speaking multiple languages, and working with smart tech? Join a fast-growing team that's changing how small businesses accept payments!We've created a simple device that lets entrepreneurs take card payments anywhere, just by using their smartphone. We believe in fair pricing, easy setup, and supporting small merchants-because everyone deserves a chance to grow.As a Customer Support Specialist, you'll support customers in German by answering questions and helping them use our payment products.Your Tasks
  • 💬 Support customers via phone, email, chat, and social media
  • 💡 Help merchants with their products, services, and account questions
  • 🤝 Work closely with other teams like Sales and Marketing
  • 🔁 Suggest ways to make our customer service better and smoother
  • 🧾 Document cases and feedback clearly
What We're Looking For
  • 🌍 You speak German fluently and have a good level of English
  • 📱 You're confident using smartphones, tablets, and computers
  • 😄 You're friendly, patient, and love talking to people
  • 🧩 You're curious, like solving problems, and don't give up easily
  • 🧘 You stay calm and organized, even when it gets busy
  • 🎯 You care deeply about making customers happy
  • 📞 Experience in a contact center or support team is a plus
What We Offer
  • 🚀 New and modern office.
  • 📚 Full training to help you succeed.
  • 🏡 Relocation support (if applicable).
  • 🌍 We promote inter-company mobility to work at any of our sites around the world.
  • 🏥 Private health insurance, free after six months
  • 💶 Competitive wages (14 monthly payments per year) + bonus
LocationPorto, Portugal

Recruit4.work