Back Office Agent - Fluent in German
- Porto
- Permanente
- Horário completo
- Management of vehicle repair requests in accordance with the contractual coverage
- Examination of the admissibility of applications
- Contact by phone all required departments
- Analysis of the applications and examination of insurability and financial risk to support decision-making in accordance with the procedures and delegation rules
- Communication of decisions to customers and/or business partners
- Ensuring the administrative management of all prepared processes
- Education or university degree in: Business Administration/Business Management; Insurance or banking; Public administration
- Automotive knowledge is a plus
- Good knowledge of the IT tools and applications used by the team as per the job requirements
- Good communication skills, both verbal and written
- Continuous pursuit of customer satisfaction
- Striving for very high quality results
- German fluent
- Good written English
- Meals allowance
- Transportation allowance
- Child allowance
- Private Health Insurance including spouse and descendants, Life Insurance, Travel Insurance
- Hybrid working mode – a balance between office days to reinforce commitment, creativity and human links, and homeworking days for flexibility of the employees
- Continuous development and career growth opportunities on a local and global level
- And much more…