Operations Customer Expert in Lisbon (Dutch Speaker)

BluSelection

  • Lisboa
  • Permanente
  • Horário completo
  • Há 21 dias
Are you passionate about delivering premium customer experiences? Step into a role where quality service, attention to detail, and customer satisfaction are at the heart of everything you do.We're looking for individuals who take pride in offering high-level customer care, who enjoy solving problems, and who can communicate clearly and confidently. If you're fluent in Dutch or Flemish, thrive in a multicultural environment, and are ready for a new opportunity in sunny Lisbon, this could be the right move for you.Your responsibilities and impact as an Operations Customer Expert will be:Supporting customers through multiple channels (voice, email, chat) in Dutch/Flemish and EnglishUnderstanding customer needs and providing accurate, efficient solutionsEnsuring a smooth and professional experience in every interactionResolving issues on first contact whenever possibleStaying informed about products and services to offer clear guidanceIdentifying opportunities for customer satisfaction and loyalty through thoughtful recommendationsSkills, qualifications, and qualities you'll bring:Native-level fluency in Dutch or Flemish and a solid command of English (minimum B2 level)Excellent communication skills and a customer-focused attitudeProblem-solving mindset with a calm, friendly approachPrevious experience in customer service or sales is a plusEU citizenship or a valid Portuguese residence permitWhat's in it for you:12-month contract, with potential for long-term or permanent employmentFull-time (40h/week), rotating shifts between 07:00 and 19:00Gross monthly salary with accommodation: 1,150€Gross monthly salary without accommodation: 1,409€Performance bonus: up to 100€/monthPaid training: 20 days, 42. 72€/dayHealth insurance from day oneRelocation support and optional shared housingInternational, growth-focused workplace in LisbonAbout your future company:
You'll be joining a global leader in customer experience solutions, working in a vibrant international team based in Lisbon. This company supports some of the world's most well-known premium brands and is known for its commitment to employee development and workplace culture.

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