Who are we?At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.What will you contribute?The Customer Value Lead is responsible for driving customer value engagements across key opportunities in the region. This role supports the adoption of value-selling practices, partners with sales teams to shape compelling value propositions, and delivers ROI analyses to support strategic deals. The role requires strong consultative selling skills, regional stakeholder engagement, and the ability to influence C-level decision-makers.Key Responsibilities:Lead and execute customer value engagements across strategic opportunities in MEA and APACPartner with regional sales teams to develop and articulate value propositions and ROI modelsSupport the adoption of value-selling tools and methodologies across the MEA and APAC sales organizationCollaborate with the Customer Value Team to localize and implement scalable value-selling practicesDevelop and deliver customer-facing content, including business cases, ROI analyses, and executive presentationsContribute to the creation of reusable value assets and tools tailored to the regionAct as a trusted advisor to clients, helping them understand the business and financial impact of technology investmentsProvide coaching and enablement to sales and solution consulting teams on value-based selling approachesWork closely with the Global Solutions Consulting team to embed value-selling in the sales processMaintain alignment with regional Sales Directors and GSC leadership to prioritize engagements and resource allocationKey Performance Indicators (KPIs):Number of high-impact customer engagements deliveredNumber of localized value assets and tools developedRevenue and pipeline influenced by value engagementsAdoption rate of value-selling practices among sales teamsRequired Experience:7+ years of experience in management consulting, value selling, or enterprise solution sales3+ years of experience in complex sales cycles and C-level engagementExperience working in or with the financial services industry is mandatoryStrong consultative and value-based selling skillsWe are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:· Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.· Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.· Medical, life & disability insurance, retirement plan, lifestyle and other benefits*· ESG: Benefit from paid time off for volunteering and donation matching.· DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).· Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.· Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.*Specific benefits may vary by location.At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.Be unique, be exceptional, and help us make a difference at Finastra!
