
Manager GBS Subject Matter Expert I2C - Temporary Position
- Porto
- Temporário
- Horário completo
- Act as regional Business Partner/SPOC
- Own regional Hub function operations performance updates and action plans
- Align GBS priorities, roadmap, projects and initiatives with Market / Region demand
- Drive process improvement, standardization and operational excellence with regional scope for Hub operations function
- Lead in partnership with GPO implementation / deployment of projects and initiatives in a compliant manner (e.g. CFIN, T4M,…)
- Lead the testing and the bridge between processes and systems (e.g. CFIN, T4M,…)
- Drive FIT/GAP analysis on relevant E2Es that touch their area of expertise for the markets in scope of GBS, proposing process changes and /or system updates with the purpose of defining a standard and aligned process, facilitating S4 adoption and performance
- Lead troubleshooting processes’ defects in partinership with GPOs and Global HubMonitor KPI / OKRs and act when needed
- Provide direct support to Manager and markets in process topics
- Act as liaison between DE, GPO, Global Hub and others* to implement process improvements / changes
- Support Internal Controls’ implementation and monitoring
- Drive to KPI monotoring
- Lead Gemba walks and support improvement opportunities identification
- Drive audit requests with BPO and GPO
- Provide expertise and make suggestions to improve the quality of trainings or upskilling sessions to BPO and/or Global Hub.
- GBS Porto Leadership Team (area of responsibility)
- Operational Teams and Global Hub
- Area GPO Team
- GBS Internal Controls & Compliance
- GBS Porto Delivery Excellence
- Strong financial acumen
- Solid experience with SAP and specific area’s tools (e.g. OmniHub)
- E2E process knowledge and respective interactions with other teams
- Solid knowledge of continuous improvement tools
- Experience in a Shared Service environment or similar
- Ability to read, write and communicate in English in a business setting
- Ability to pay close attention to detail and high degree of customer orientation
- Solid interpersonal skills combined with a high degree of customer orientation; can navigate easily within complex organizations, connect with a variety functions, audiences, management styles, or cultures.
- Strong problem solving and analytical skills
- Highly results driven and self-motivated team player with compassion, integrity, trust and perseverance.
- Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious
- Availability to travel for periods of 3 to 4 weeks
- University degree in Commerce/Business Administration/Finance/ Controlling or similar.
- 5 plus years relevant work experience in the accounting / business area
- Broad and deep theoretical understanding of job function